Can a Salon Thrive Without a Front Desk? (Yes! And Here’s How)
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Can a Salon Thrive Without a Front Desk? (Yes! And Here’s How)
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About this listen
Is your front desk a costly relic from another era? In this eye-opening episode, I'm sharing why the traditional salon reception desk is holding you back—and how ditching it can boost your business. Discover why going deskless isn't just trendy but essential for creating a seamless, modern client experience. Learn practical strategies, from empowering your team to leveraging tech, and start building a salon where every expense works harder.
Key takeaways:
- Why the front desk is an outdated drain on your salon's resources
- How removing reception can actually enhance client care and loyalty
- Practical steps to transition smoothly into a desk-free model
- The technology and training you'll need for a frictionless experience
- Reimagining salon space to maximise profitability and client satisfaction
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.