
CSTG 224: How to Lead a Winning Team in Home Services with Coach Jim Johnson
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About this listen
Home service business owners, HVAC and plumbing leaders, and contractors looking to build stronger teams, this episode is your blueprint for leading with impact. Former championship-winning basketball coach Jim Johnson shares powerful leadership lessons that apply directly to growing and scaling a home service company.
From turning around toxic team dynamics to coaching underdogs into top performers, Jim unpacks the real difference between average and elite leaders—and how culture drives it all. Chad Peterman connects every story to what matters for trades business growth today: retention, communication, and empowering your people to lead.
If you're building a high-performing team in HVAC, plumbing, or electrical, this episode is a must.
Free Coaching for Home Service Pros
Additional Resources:
Jim Johnson on LinkedIn
Jim Johnson’s Website
Chad on LinkedIn
Chad Peterman | CEO | Author
Peterman Brothers Website
Follow PeopleForward Network on LinkedIn
Learn more about PeopleForward Network
- Self-leadership comes first – If you can't lead yourself, you can’t lead your team.
- Culture drives performance – Championship teams win because they care about each other.
- Empowered teams outperform – The best ideas often come when you stop talking and start listening.
- Role clarity matters – Everyone needs to know what “winning” looks like in their role.
- One-on-one time isn’t optional – If you're skipping check-ins, you're losing your best players