In this episode of Builders Wanted, we’re joined by Sandeep Seth, Chief Growth Officer and President of Tapestry. Sandeep shares his mission to future-proof growth by transforming Tapestry into a brand growth engine. He explores the importance of consumer focus, continuous learning, and creating seamless experiences both online and offline.

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Key Takeaways:

• Strategies to future-proof growth by focusing on consumer insights
• How to balance authenticity and innovation for younger generations
• The seamless integration of physical and digital experiences

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“ The magic doesn't come from what [consumers] tell us. The magic comes from what they don't tell us. And how do you sense that tension that's kind of going on there? It's not easy, but a true insight is that unexpressed emotion or that unexpressed need and how the brand, in an authentic way, can fulfill that.” – Sandeep Seth

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Episode Timestamps:

‍*(01:57) - Sandeep’s mission at Tapestry

‍*(03:29 - Sandeep’s approach to growth and brand relevance

‍*(12:02) - An exciting shift in consumer behavior

‍*(21:09) - Gen Z, digital vs. physical, and evolving consumer behavior

‍*(28:29) - Balancing near-term performance with long-term brand equity

‍*(37:39) - Quick hits

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Links:

Connect with Sandeep on LinkedIn

Connect with Kailey on LinkedIn

Learn more about Caspian Studios

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Sponsor

Builders Wanted is brought to you by Twilio – the Customer Engagement Platform that helps builders turn real-time data into meaningful customer experiences. More than 320,000 businesses trust Twilio to transform signals into connections—and connections into revenue. Ready to build what’s next? Learn more at twilio.com.

In this episode of Builders Wanted, we’re joined by Jon Kennedy, Chief Technology Officer at Quickbase. John discusses how Quickbase is helping businesses innovate through its no-code platform, enabling users to build custom solutions swiftly. He shares insights into the challenges of scaling a global engineering team, the importance of fostering an empowering work culture, and the transformative potential of AI in low-code development.

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Key Takeaways:

• The importance of empowering non-technical users, or "citizen developers," through Quickbase's no-code platform.
• The critical balance between fostering rapid innovation and maintaining strong governance, security, and reliability standards.
• Effective leadership and organizational transformation rely heavily on listening and adaptability.

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“ It's very empowering, like, I solved this problem. And guess what? You built a computer application and you're not a computer programmer.  I think it's pretty empowering for somebody that is not a technologist to be able to solve a real world problem like that.” – Jon Kennedy

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Episode Timestamps:

‍*(01:59) - How Quickbase is helping businesses solve complex problems

‍*(09:08) - How customers are pushing the boundaries of what’s possible

‍*(11:04) - AI’s role in transforming the low-code space

‍*(16:01) - Navigating speed and stability at scale

‍*(21:24) - Successes and challenges of integrating FastField into Quickbase

‍*(28:23) - Quick hits

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Links:

Connect with Jon on LinkedIn

Connect with Kailey on LinkedIn

Learn more about Caspian Studios

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Sponsor

Builders Wanted is brought to you by Twilio – the Customer Engagement Platform that helps builders turn real-time data into meaningful customer experiences. More than 320,000 businesses trust Twilio to transform signals into connections—and connections into revenue. Ready to build what’s next? Learn more at twilio.com.

In this episode of Builders Wanted, we’re joined by Victoria Hornby, CEO of Mental Health Innovations. Victoria explores the intersection of empathy and technology in mental health support, the importance of accessibility, and the impact of leveraging digital platforms to build trust at scale. Learn more about the challenges and successes of adapting technology to create human connections and the continuous effort to innovate and reach marginalized communities.

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Key Takeaways:

• Technology can bridge gaps and make mental health support more accessible and effective.
• The importance of flexibility to pivot quickly in response to external factors while maintaining the quality of services.
• A data-driven approach helps tailor training for volunteers and adapt their methods to better meet the needs of specific user groups.

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“ We are using technology to connect a person who is struggling with another person who has decided and trained to help someone exactly in that moment.  There's a technical connection, and then that facilitates a human connection. And that means that we are able to provide that service and that connection at scale and 24 hours a day.” – Victoria Hornby

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Episode Timestamps:

‍*(05:44) - What it means to “build trust” in the context of mental health

‍*(09:50) - How Mental Health Innovations uses technology to expand access

‍*(16:17) - How data helps MHI improve its services

‍*(24:57) - The tradeoff between speed and stability

‍*(34:36) - A change or experiment that made a big difference at MHI

‍*(37:20) - A shift in mental health or nonprofit tech Victoria is watching closely

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Links:

Connect with Victoria on LinkedIn

Connect with Kailey on LinkedIn

Learn more about Caspian Studios

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Sponsor

Builders Wanted is brought to you by Twilio – the Customer Engagement Platform that helps builders turn real-time data into meaningful customer experiences. More than 320,000 businesses trust Twilio to transform signals into connections—and connections into revenue. Ready to build what’s next? Learn more at twilio.com.