Episodes

  • Insights to Impact: Turning Data into Direction with Candy Riem and Megan Powell
    Sep 2 2025

    This week on Buffering, we are joined by Candy Reim, Vice President of Marketing and Customer Solutions at Midwest Energy & Communications, and Megan Powell, RVP of Success – Broadband Platform at Calix to explore how fiber is the foundation for new revenue streams, and why Market Insights is reshaping how providers benchmark against competitors.


    Join Candy, Megan, Gabe, and Zack as we discuss the importance of turning insights into action, and action into impact for your business and subscribers.

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    40 mins
  • The Buyer’s Lens: How Your Customers Rewrite Your Message
    Aug 26 2025

    This week on Buffering, we are diving deep into how your marketing messages are transformed by your customers’ perceptions, while exploring the “silent rewrite” and how buyers will pull your words into their own stories, reshaping your brand’s narrative. Join Zack and Gabe as we uncover the impact of branding missteps, and the importance of aligning your messages with your customers’ personal needs.

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    35 mins
  • Fearless Launch: Standing out with Differentiated Services with Roger Lewis
    Aug 18 2025

    This week on Buffering, we are joined by Roger Lewis, Vice President of Product Management & Business Development at GVTC to share his insights on launching new products and services, and the importance of financial analysis, reducing churn, and developing customer profiles.


    Join Zack and Gabe as we hear Roger’s perspective on the future of the broadband space, and share valuable advice for standing out in a competitive market.


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    39 mins
  • Buffering Ping: Your Brand’s Next Move Might be on Reddit
    Aug 14 2025

    In this Ping, we are diving into the fascinating world of Reddit, often referred to as the Front Page of the Internet to explore how they have become one of the most vibrant online communities, and what that means for marketers. Join Zack and Gabe as we break down what makes Reddit so appealing for brands.

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    10 mins
  • Lost Dollars: The Hidden Financial Impact of a Lost Journey
    Aug 12 2025

    This week on Buffering, we are diving deep in to the intricacies of the customer journey, and breaking down each stage from initial awareness to post-purchase engagement, and the financial impact churn and acquisition can have on your business. Join Zack and Gabe as we share insights on how you can optimize every touchpoint to enhance customer satisfaction and drive loyalty.

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    32 mins
  • Beyond the Prompt: Living in a Post-Prompt World with AI
    Aug 6 2025

    This week on Buffering, we are diving deeper into the future of prompting, and what happens when AI no longer needs your input to take action. Join Zack and Gabe as we discuss how AI is already reshaping everyday tasks, and how new developments are already preparing us for a future where AI works proactively and independently.

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    34 mins
  • Buffering Ping: Every Crumbl Touchpoint is a Treat
    Jul 22 2025

    In this Ping, we are breaking down how Crumbl, the cookie giant, is quietly mastering omnichannel marketing. From social media hype to a sleek mobile app and in-store experience, Crumbl’s strategy is as frosted as their cookies.


    Join Zack and Gabe as we explore how every brand touchpoint can drive engagement, loyalty, and turn cravings into conversion.

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    8 mins
  • The Prompt Playbook: How to Fine-Tune Your AI Skills
    Jul 15 2025

    This week on Buffering, we are breaking down the fundamentals of effective AI prompting, and sharing how you can go beyond basic commands to craft precises, strategic inputs that get better results.


    Whether you’re new to prompting, or looking to sharpen your skills, we’ll cover the key types of prompts, smart structuring tips, and real-world examples tailored for marketers, strategists, and everyday users alike. Let’s turn vague request into vivid results.

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    36 mins