Episodes

  • Behind the Scenes of PACE Facilitator Training: The Connect Phase
    Feb 27 2025

    Get an all-access pass to discover how PACE change experts are made. This episode dives deep into a PACE facilitator training session, specifically focusing on the crucial "connect" phase of the PACE methodology.

    Learn how PACE prioritizes the human element before technical aspects of change.

    Key topics include:

    • The Perfect Client Checklist: Understand the criteria PACE uses to determine if an organization is a good fit, including the need for strong leadership buy-in and a data-driven approach.
    • Core Principles of the Connect Phase: Explore how PACE facilitators act as detectives, uncovering the deeper reasons behind resistance to change.
    • Understanding Resistance: Learn to view resistance as valuable feedback and how to address concerns with empathy.
    • Uncovering Mental Models: Discover the techniques PACE facilitators use to identify deeply ingrained beliefs and assumptions that shape reactions to change. The Technology Acceptance Model is discussed as one such method.
    • Mobilizing for Change: Understand how facilitators guide people to develop a clear roadmap for action, assign roles, and frame change to resonate with values. The importance of identifying and cultivating informal leaders is highlighted.
    • Digital Tools: Explore how PACE utilizes technology like Mural (a collaborative virtual whiteboard) and AI-powered platforms to enhance the change process.
    • Key Takeaways: Understand that successful change involves understanding people, addressing concerns, and empowering participation. It requires creating a shared vision and a culture of trust.
    • The Actualize Phase: A brief mention to tune in to the next episode to delve into the actualize phase.

    What does PACE Do? PACE focuses on enabling effective leadership during organizational change.

    It addresses the common struggles leaders face in dedicating time to the change process and understanding the needs of those adapting to it. PACE helps clarify the vision of the change, understand the desires and fears of the people undergoing the change, and create personalized roadmaps for leaders.

    These roadmaps provide customized communication assets & tools and detail where leaders need to be, how they should present themselves, and what messages to deliver, when and how. Furthermore, PACE considers the broader organizational context in which the change is occurring to manage the perception of other changes happening simultaneously.

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    14 mins
  • Strategies To Guarantee Network Uptime in a Remote Operation
    35 mins
  • Accessing operations data in remote-first mining environments - BDT Connectivity and Communication Stream
    50 mins
  • BDT Connectivity and Communication Panel Kick Off
    Mar 16 2022

    In this episode Greg Sandblom from Sudbury INO - a Glencore company provides an update on the successes and challenges related to connectivity and communication in the underground mining environment, specifically at the Onaping Depth project. Martin Provencher from AVEVA provides his expert view on how others in the mining community have been dealing with challenges and also highlights some new opportunities related to connectivity and communication in the underground mining space. Charles Nyabeze of MICA provides his view on related challenges and opportunities from a mining ecosystem perspective.

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    52 mins
  • Ecosystem Observation of AI & Machine Learning in Underground Mining Operations
    Mar 13 2022

    Welcome to the Beyond Digital Transformation Podcast - A platform for results driven mining professionals. This short soundbite is part of the Connectivity and Communication Stream Kick Off where Charles Nyabeze provides his mining ecosystem observations of AI & Machine Learning as it relates to the underground mining enviornment.

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    2 mins
  • Onaping Depth - Remote-First At Site
    Mar 12 2022

    Welcome to the Beyond Digital Transformation Podcast - A platform for results driven mining professionals. This short soundbite is part of an exchange from the connectivity and communication panel kick off, where Greg Sandblom describes the connectivity and communication at the Onaping Depth site as an example of "remote-first" mining while at site.

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    3 mins
  • Most Challenging Aspect of Connectivity and Communication in Underground Mining
    Mar 11 2022

    Welcome to the Beyond Digital Transformation Podcast - A platform for results driven mining professionals. This short soundbite is part of the Connectivity and Communication Stream Kick Off where Martin Provencher from AVEVA answers the critical question related to some of the most challenging aspects of connectivity and communication in an underground mine operating environment.

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    2 mins
  • Breaking Old Habits Feb 22 LinkedIn Live Event
    48 mins