Ben Rosenkranz on Elevating Fan Experience
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Ben Rosenkranz on Elevating Fan Experience
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About this listen
Ben Rosencranz spent several years as a strategy and analytics manager with E15 before signing on with the Chicago Blackhawks. He is currently using advanced analytics and technology to drive decision making for the team, on and off the ice.
In this conversation, Jake and Ben discuss how he chooses which data problems to tackle, the exciting new changes data is bringing to fan experience and engagement, and how to deal with unrealistic expectations for AI.
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