In this episode, Chad Warzecha sits down with Channa Ranatunga, Co-Founder and CEO of Rabot. They go deep into the intricacies of the packout process in eCommerce fulfillment, the challenges faced by fulfillment centers, and how technology transforming the QC process..

Key Takeaways:

(07:41) The importance of bridging the gap between manual and automated processes in packout operations.

(08:19) Real-world scenarios highlighting the challenges faced by operations teams and the need for visibility.

(09:18) The disconnect between sales teams and operations, and the impact of siloed operations on the packout process.

(10:40) Introduction to Rabot's digital SOP and its role in streamlining packing processes.

(14:35) The dual benefits of Rabot: improving operational efficiency and reducing errors.

(18:09) Rabot's journey from proof of concept to a mature platform, with over 42 million orders processed.

(20:05) The significance of the unboxing experience for brands and consumers in today's ecommerce landscape.

(25:17) The advantages of having visibility across multiple fulfillment facilities and the importance of trust in 3PL relationships.

Resources Mentioned:

Channa Ranatunga - https://www.linkedin.com/in/rchanna/

Rabot's | Website - http://RABOT.us

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