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Airlines Behaving Badly

Airlines Behaving Badly

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What can you do when things go wrong, and what should airlines be offering tour operators in the event of a cancellation or delay? Nick Parkinson, Partner at Travlaw, chats to Katherine Peatfield about what should happen, what does happen, and whose problem it is if your customers miss that Taylor Swift gig...

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.