
#70 Chris Carneal - Blind Spots, Big Wins
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About this listen
Chris Carneal, founder and CEO of Booster, discusses entrepreneurship, business growth, and leadership insights.
Key Takeaways
- Momentum is crucial for early-stage businesses; focus on accelerating growth while addressing critical issues
- Self-awareness is foundational for leadership success; regularly seek feedback and assess strengths/weaknesses
- Establishing clear company virtues/values helps guide culture and decision-making as organizations scale
- Balancing entrepreneurial drive with family/personal life is an ongoing challenge; prioritize regular check-ins
Topics
Chris's Entrepreneurial Journey
- Started as a college baseball player giving lessons, which sparked his entrepreneurial spirit
- Launched Booster from his dorm room, initially guaranteeing $3,000 to first client school
- Grew from side hustle to $100M+ company with 1000+ employees over 23 years
- Wrestled with tension between ministry/non-profit work and for-profit business early on
Momentum in Business Growth
- Theme for the year: "I create momentum in myself, with my team, for my clients"
- Crucial to maintain momentum, especially in early startup/scale-up stages
- Advice: Focus on core growth drivers while addressing critical issues, don't get overly distracted
Self-Awareness and Leadership
- Self-awareness rated as #1 trait for CEO success in recent survey
- Recommended tactics:
- Take multiple personality assessments (Myers-Briggs, StrengthsFinder, Enneagram, etc.)
- Establish a personal board of advisors for honest feedback
- Regularly assess strengths, weaknesses, and blind spots
- Goal: Spend 80% of time leveraging strengths, delegate or systemize weaknesses
Establishing Company Values/Virtues
- Initially had 4 core values: integrity, enthusiasm, leadership, results
- Transitioned to 6 virtues after 15 years: gratitude, wisdom, care, courage, celebration
- Virtues are timeless, actionable, aspirational, and apply both professionally/personally
- Define, display, and regularly reinforce virtues throughout the organization
Balancing Entrepreneurship and Family
- Acknowledged running at an unsustainable pace that exhausted his wife
- Advice: Schedule regular marriage/family check-ins (annual trips, conferences, etc.)
- Set appropriate boundaries and prioritize self-care to stay healthy/fueled
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