Difficult conversations are never fun. But they’re unavoidable if you’re running a business and leading a team. The real skill isn’t just having the conversation, it’s knowing how to have it without blowing things up, shutting people down, or leaving things unresolved.

This is the second of a two-part series. While last episode focused on preparation, this one is all about execution. We walk you through our CLIP framework, so that you know exactly what to say, how to say it, and how to make sure the message lands – whether it’s about safety, performance, attitude, or anything in between.

In this episode you’ll learn:

🔨 Starting with intent helps lower defensiveness and builds trust early.
🔨 Asking open questions draws people in and tests self-awareness.
🔨 Avoid generalisations and focus on specific behaviours, not personalities.
🔨 Let them speak – insight invites responsibility and encourages personal growth.
🔨 Highlighting real-world consequences makes the issue tangible and memorable.
🔨 Gaining commitment at the end ensures clarity, ownership, and forward momentum.

… Book a free Strategy Session to start your journey toward building a sustainable business and balanced life: www.strategysession.com.au

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