#53 - Generating More Referrals, Improving Your Onboarding, Setting Client Expectations
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#53 - Generating More Referrals, Improving Your Onboarding, Setting Client Expectations
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About this listen
Client referrals can be a goldmine for service businesses. They're typically faster to close vs. clients who hear about you through other marketing channels and often easier to work with because they fit your ideal customer profile perfectly.
In this episode, Sam Chlebowski discusses what you can do to generate more referrals. Sam explains that because happier clients are twice as likely to refer others to you, it's essential to pay attention to your process of working with clients, and he shares tips for how you can do this by setting client expectations and improving your onboarding experience.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.