5. PropTech Integration Strategy | The Agent-First Tech Stack | Luke Holden (Ouwens Casserly)
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5. PropTech Integration Strategy | The Agent-First Tech Stack | Luke Holden (Ouwens Casserly)
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About this listen
In this episode of the Property Edge podcast, we dive into cutting-edge tools, tech, and perspectives with Luke Holden, Sales Director at Ouwens Casserly (OC) in Adelaide.
He discusses OC's unique approach to integrating technology and AI to boost efficiency and sales. Luke shares insights on the 'OC way,' detailing how 70% standard practices combined with 30% individual flair enhance performance.
From the importance of user-friendly tech adoption to the benefits of AI in communication and customer journey management, this episode offers valuable lessons for real estate professionals.
00:00 Introduction and Overview
00:48 Meet Luke Holden: Sales Director at OC
01:18 OC's Unique Approach to Real Estate
03:02 Tech and Decision Making at OC
05:39 Implementation and Adoption of Tech
08:10 Cost Management and Efficiency
11:59 Customer Experience and Personalization
23:03 Future of Tech and AI in Real Estate
27:22 Change Management and Adoption Strategies
30:00 Conclusion and Final Thoughts
Visit www.propertyedge.app/the-property-edge-podcast to see other episodes, see episode summaries and read transcripts.