
#36 Udit Joshi: From Campus Startup Hustle to Google’s AI-Powered Support Tools
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About this listen
Udit Joshi, Product Manager at Google, leads the development of next-generation tools used by Googlers worldwide, integrating Google AI to automate support and sales conversations. He’s a builder at heart. In his past life as a startup founder, he learned how to build products from the ground up—skills he now applies at scale inside Google.
Udit believes we’re in a new era where AI lets anyone create amazing things, with or without technical expertise.
Connect with Udit: https://www.linkedin.com/in/uditjoshi92/
About Federico Ramallo ✨👨💻🌎
🚀 Software Engineering Manager | 🛠 Founder of DensityLabs.io & PreVetted.ai | 🤝 Connecting 🇺🇸 U.S. teams with top nearshore 🌎 LATAM engineers
- 💼 https://www.linkedin.com/in/framallo/
- 🌐 https://densitylabs.io
- ✅ https://prevetted.ai
🎙 PreVetted Podcast 🎧📡
- 🎯 https://prevetted.ai/podcast
- 🐦 https://x.com/PrevettedPod
- 🔗 https://www.linkedin.com/company/prevetted-podcast
00:00 – Intro & greetings
01:05 – First “job”: a college startup printing ads on notebooks
03:40 – Early taste of zero-to-one creation and national press
05:10 – Joining Google: PM for internal contact-center platforms
07:45 – Build vs. buy at Google scale (Salesforce/Zendesk vs. first-party)
11:35 – How AI changed PM work: research, docs, and productivity
16:20 – Gemini, deep research, and the new PM toolkit
19:55 – “Will AI replace PMs?” Augmentation vs. replacement
22:40 – Vibe coding PRDs and rapid prototyping
26:05 – Knowing AI’s limits & seamless human handoffs
27:34 – From search box to LLM box: shifting personal habits
30:26 – Designing agent supervision dashboards for humans
31:52 – Bad AI UX examples: when chat gets in the way
33:34 – Real user research 👉 blindly shoving AI into workflows
34:30 – Project pride: Conversational voice bot for Google Ads support
40:50 – Principle that guides him: PMs as translators
42:20 – Advice for aspiring PMs: build things, start now
44:10 – Closing thoughts: AI is moving fast—stay curious