#33: Master Phone Skills & Patient Conversations
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#33: Master Phone Skills & Patient Conversations
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About this listen
In this episode of Bite-Sized Dental Marketing, Eric sits down with Callie Ward, CEO of Dash Dental Consulting, to explore the crucial role phone skills play in growing a successful dental practice. Callie shares her expertise in helping practices improve their phone communication to convert calls into scheduled appointments and provide exceptional service to patients. Whether it's handling insurance questions or guiding new patients through their concerns, Callie’s tips are a must-watch for any dental practice looking to improve their patient interactions.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.