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21. How to Design a Customer Experience That Makes People Rave About You

21. How to Design a Customer Experience That Makes People Rave About You

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 What if your customer experience was so good, people couldn’t stop talking about it? In this episode, I'll walk you through how to design a rave-worthy customer journey - one that builds loyalty, sparks referrals, and strengthens your reputation at every touchpoint. You’ll learn the difference between service and experience, what makes an interaction unforgettable, and how to map out the small-but-mighty moments that leave your clients feeling seen and supported. Looking for more resources? Ready to work together? Start here:
  • For all things podcast, visit https://higherpurposemarketingstrategy.com/
  • To learn more or book a Power Hour Coaching Session, visit https://www.beweirdmarketing.com/power-hour
  • Connect with us on LinkedIn at bit.ly/ashleyconwaylinkedin
  • Connect with us on Instagram at https://www.instagram.com/beweirdmarketing/
  • To work with our team, visit https://www.beweirdmarketing.com/marketingagencyservices

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