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197: How AI Can Help Your Pet Resort

197: How AI Can Help Your Pet Resort

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Feeling overwhelmed in your pet business and wondering how to keep up with all the tech talk flying around? You're not alone. In this episode, Fern pulls back the curtain on one of the biggest shifts hitting the business world today—AI—and what it actually means for dog daycare and boarding businesses like yours. From the messy reality of running a small business to the excitement (and hesitation) around new tools, this is a real-deal conversation about how to stop fearing the future and start using it to your advantage.

Fern shares practical, tested ways AI can lighten your load—from smarter customer interactions to easier marketing—and even gives a sneak peek at some brand-new tools he's cooking up behind the scenes. This isn’t about replacing people; it’s about freeing you up to do the things that actually grow your business. Whether you’re curious, skeptical, or already dabbling with AI, this episode is packed with perspective and actionable ideas to help you stay ahead of the pack.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.