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11: Creating a Successful Client Relationship

11: Creating a Successful Client Relationship

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In today’s episode, we’re talking about:

  • How to set expectations with your clients
    How do you work together? What is your communication platform? How do you set boundaries? What are your turnaround times and required lead times? Answering these questions sets you up for a good customer experience and helps define success.

  • Your legal process
    Do you want to go forward with a statement of work? What about a contract? News flash! You can get one off of the internet.

  • It’s all about the follow-through
    When you set boundaries, stick to them! It will build trust, install CEO energetics, and help you stay regulated.

To learn more visit beboldrepeat.com.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.