
#083: Customer Retention Masterclass - Jon Blum
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About this listen
In this episode of the Grappling Growth podcast, Joe Testouri sits down with Jon Blum — a founder, connector, and transformer whose passion for helping businesses thrive has made him a trusted voice in growth strategy. Jon brings a Customer Retention Masterclass, sharing the mindset shifts, systems, and practical steps that transform one-time buyers into lifelong advocates.
From his personal journey as a founder to the lessons learned in building connections that last, Jon unpacks how customer experience, trust, and long-term value fuel sustainable business growth. Whether you’re leading a startup, scaling a team, or simply looking to deepen client relationships, this conversation will challenge how you think about loyalty and teach you what it really takes to keep customers coming back.
EP Guest: Jon Blum
LinkedIn: https://www.linkedin.com/in/jonjblum/
Website: http://www.goinfinitegreen.com