#004: Office of the Health Ombudsman
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#004: Office of the Health Ombudsman
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About this listen
Complaints are often seen negatively, as something unsatisfactory or unacceptable. But what if we reframe complaints? In this episode, we discuss the role and functions of the Health Ombudsman, the co-regulatory regime for registered health practitioners, and the complaint process, including referrals back to Hospital and Health Services.
Host: Megan Window, Director, Patient Safety and Quality, Clinical Excellence Queensland
Guests: Dr Lynne Coulson Barr OAM, Health Ombudsman and Maree Hill, Executive Director, Assessment & Resolution, Office of the Health Ombudsman.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.