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The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth

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The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth

By: Rob Knapp
Narrated by: Scott Hoke
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Summary

The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch - under the leadership of author Rob Knapp - it has grown increasingly popular within the financial services industry. The Supernova Advisor skillfully outlines this proven model and reveals how it can be used to create an exceptional experience for your clients, while significantly growing your business.

©2008 Robert Knapp (P)2012 Robert Knapp
Customer Service Leadership Management Management & Leadership Marketing & Sales Personal Finance Business Marketing Astronomy
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