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Thanks for the Feedback

The Science and Art of Receiving Feedback Well
Narrated by: Douglas Stone, Sheila Heen
Length: 9 hrs and 49 mins
4.8 out of 5 stars (38 ratings)

Non-member price: $43.70

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Publisher's Summary

The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback.

We get feedback every day of our lives, from friends and family, colleagues, customers and bosses, teachers, doctors and strangers. We're assessed, coached, and criticised about our performance, personalities and appearance.

We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. That's because while we want to learn and grow, we also want to be accepted just as we are.

Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace.

©2014 Douglas Stone & Sheila Heen (P)2014 Penguin Random House LLC

Critic Reviews

"I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better." (Daniel H. Pink, New York Times best-selling author of A Whole New Mind)

What listeners say about Thanks for the Feedback

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Very insightful!

Loved the way they broke down the different types of feedback and different feedback triggers. The anecdotal examples throughout really helped with understanding the concepts and how they play out in the workplace. I learnt a lot!

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It’s not you, it’s me!!

THANKS FOR THE FEEDBACK is an exceptional book that addresses WHY we miss understand other people and HOW we can have a mindset that seeks to learn in every situation. I was so impressed by this book, I purchased 20 copies - 15 for my work team and 5 spares, ready to give away to people who needed to learn “it’s not you, it’s me!” ;)

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Good content, just didn't capture my attention

struggled to finish this, although the content wad useful the narration seemed a little dry

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Essential for Personal and Professional Growth

This is the best book I have listen to or read since reading Emotional Intelligence. It highlights the fragile nature of giving feedback and receiving feedback. It lets us understand all the reasons why we react in different ways through highly relatable scenarios. I definitely recommend this book if you want to be able to improve yourself through other people's insight especially if it is hard for you to digest the message.

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A MUST LISTEN... for everyone!!!!

This isn’t just about giving and receiving feedback. It’s about being a better and more highly effective communicator. Truly insightful and solid framework to help understand how to be get your message across with compassion, and empathy.... seek to understand! This book goes into depth! Highly recommend!!!!

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  • Poorna
  • 12-10-2019

Lots of insight on how to listen and learn from FB

Very well thought out book. I loved how they gave deep Insights combined with practical examples and situations. It helped me to better see my behavior and reaction in tough situations and hopefully I can learn from the lessons to be a better listener and imbibe a growth mindset.

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  • Amazon Customer
  • 12-07-2020

Extremely easy to listen to and digest.

I really likes the use of 2 narrators. It always adds authenticity when the authors narrate. Extremely insightful, applicable and well structured content. The tone is funny and lighthearted, which makes the advice easier to accept - great modelling!

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  • Fipzee
  • 10-03-2019

The Best Book I’ve Read This Year

I almost didn’t read this book. I’ve had so much coaching over the years that I felt I’d done feedback back to death but the recommendation I’d been given meant I at least had to commit to an hour if only to be able to prove myself right. Now I should start with a warning, this book reveals itself as you work through and practising its methods prematurely can back fire as I found out during an argument with my wife. Armed with some early chapters in the book I said that are argument was actually two separate issues and that we should separate them and deal with them separately - which would you like to take first? Don’t try that approach. It doesn’t end well! As I progressed with the book I came to question whether its title underplayed its role and I came to view it as giving wonderful advice not just about feedback but about how to have better conversations. Its range of stories help to put the content of the book in context and I even listened to the part on mindset with my 16 year old son who seemed to accept its advice far more readily than my own. I have subsequently bought the hard copy and am sure I’ll revisit it regularly.

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  • Anonymous User
  • 25-10-2017

Necessary reading for everyone on the planet

Superb book. It’s saved me from confrontation and upset numerous times already. There’s so much in here that you should be prepared for most situations, and you DON’T, need to be in leadership to benefit, because, as the title, suggests, most of the skill is in receiving, not giving. Loved it :-)

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  • Halimah
  • 31-07-2017

A book that encourages and empowers :)

This audiobook is 1 of 2 books that I've finished in the same month of downloading. The authors' style encourages commitment to regular listening as you start to see life differently. The beginning can be a bit tough on the ego, hang in there and you may find valuable perspective by the time you reach the final chapter :) I hope you enjoy the journey as much as I have.

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  • Disgruntled user
  • 06-05-2019

Read if you can, great book, poor audio

There are lots of useful tips and ideas in here which are not only relevent for you career but also for you personal life. Feedback is something that everone struggles to both give a receive from time to time. This book helps put things in perspective. Unfortunately the narrator is quite monotonous and the rhythm is poor, it was really hard to know when a new point was being made or chapter started. It either got better towards the end or I acclimatised, however, if you have opportunity I would read this rather than listen to the audio book.