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Talking to Crazy

How to Deal with the Irrational and Impossible People in Your Life

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Talking to Crazy

By: Mark Goulston MD
Narrated by: L. J. Ganser
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About this listen

Audie Award Finalist, Business/Personal Development, 2016

Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears?

In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all - the downright irrational. As a psychiatrist, Goulston has seen his share of crazy, and he knows from experience that you can't simply argue it away. The key to handling irrational people is to learn to lean in to the crazy - to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally.

Talking to Crazy explains this counterintuitive Sanity Cycle and reveals:

  • Why people act the way they do
  • How instinctive responses can exacerbate the situation and what to do instead
  • When to confront a problem and when to walk away
  • How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll
  • And much more

You can't reason with unreasonable people - but you can reach them. This powerful and practical book shows you how.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.

©2015 Mark Goulston (P)2015 Audible, Inc.
Career Success Communication & Social Skills Decision-Making & Problem Solving Personal Development Psychology Psychology & Mental Health Relationships Social Psychology & Interactions Career Mental Health Health

Critic Reviews

"A persuasive performance by L. J. Ganser illuminates both the droll and the danger of dealing with 'crazy' people.... The resonance of Ganser's voice is engaging, and his portrayals of the numerous personalities discussed are the highlight of his performance." ( AudioFile)
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