Getting Naked cover art

Getting Naked

A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty

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Getting Naked

By: Patrick Lencioni
Narrated by: Dan Woren
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About this listen

After focusing on topics ranging from teamwork and leadership to employee engagement and meetings New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm, The Table Group, has been built on, Lencioni presents what may be his most engaging, humorous audiobook yet.

Getting Naked tells the remarkable story of a management consultant who is trying desperately to merge two firms with very different approaches to serving clients. One relies on vulnerability and complete transparency; the other focuses on proving its competence and protecting its reputation for intellectual prowess. In the process of managing the merger, the consultant is forced to learn life-changing lessons that prove to be as relevant as they are painful.

As he does in his other audiobooks, Lencioni provides readers with concepts that are accessible and compelling. He explains the three fears that provoke service providers to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears.

©2010 Patrick Lencioni (P)2010 Random House Customer Service Management Management & Leadership Marketing & Sales Marketing Business Consulting Leadership Self Help
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This is a fantastic story that frames the approach of true customer focus that pays off. Getting naked here is about earning the trust through selflessness.
Also, a special callout to the narrator. He managed bring to life the characters vividly and balance the line of not overacting perfectly, well done!
A must to read (oops, listen to).

Get on the customer side

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Narrator was great, easy to listen to, clear. Excellent business book about performing, and not just chasing dollara which is refreshing.

Excellent, clear and interesting

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Great story and summary of advice in a very memorable way. I try to follow all of what's said in the book at all times and it hardly ever goes wrong with them.

A must have for all coaches/consultanta

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Even if your job title does not include ‘consultant’ this book should definitely be read. Engaging, inspiring, heart felt, honest and thought provoking. So much from this book should be adopted no matter what your career goals.
The tone and content are spot on and so much I can put into practice.

Engaging and Inspiring, not just for consultants.

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My partner and I - both of whom run services businesses - found this to be insightful as Patrick's work always is.

Brilliant - finished in one sitting

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Well worth a read for anyone who works with customers through consulting or software businesses

Excellent share of vulnerability in consulting

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even if you don’t work, it teaches a huge lifeskill that everyone would he better off if they had. I plan to revisit this once a year

everyone should read this

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A great book for those that are not already naked. For me, a health professional, I put my clients wellbeing first from the first day-this is my passion and for a long time I was even doing this too much and not recommending purchases enough-i now realise that my patients and my income suffered for this.
I already do alot of what is in the book, so it was simply talking about what I was already doing too much of and which was ruining my business. What I do now isn't contradicting this model, however I feel that doing more of this would be harmful.
Great for sales-oriented service providers!

Great lessons

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