Try free for 2 months

1 credit a month to use on any title, yours to keep (you’ll use your first credit on this title).
Stream or download thousands of included titles.
Access to exclusive deals and discounts.
AUD $16.45/mo after 2 months. Renews automatically. Cancel anytime.
Business Essentials of Customer Service cover art

Business Essentials of Customer Service

By: Business Essentials
Narrated by: Business Essentials
Try for $0.00

AUD $16.45/mo after 2 months. Renews automatically. Cancel anytime.

Buy Now for $19.99

Buy Now for $19.99

Pay using voucher balance (if applicable) then card ending in
By confirming your purchase, you agree to Audible's Conditions Of Use and Privacy Notice and authorise Audible to charge your designated credit card or another available credit card on file.

Publisher's Summary

A lot has been said about customer service, but never before has there been so many experts in one place offering their wisdom on finding and retaining customer loyalty. Each chapter is a recorded conversation with each guru and is designed with the listener in mind, not the reader. The power of this audiobook is that it provides a breadth of different views from different leading business experts on customer service all in volume.

This special volume contains 22 of the best interviews on customer service from Australia's longest-running business audio magazine, Business Essentials, produced by Australia's premier audio production company, BE Media Production.

Since 1984, thousands of small to medium business owners across Australia have grown their businesses from listening to the monthly subscription-based audio magazine. Listeners have described the interview-style audio magazine as 'inspirational', 'invaluable' and 'addictive'. This audiobook continues the high quality and reputation of the Business Essentials series.

©2016 BE Media Production (P)2016 BE Media Production

What listeners say about Business Essentials of Customer Service

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.