#014 Michael Munn's Story: The Process Architect
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#014 Michael Munn's Story: The Process Architect
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About this listen
In this episode, Ben Lyons and Alex Fink sit down with Michael Munn, founder of BiltRite, to unpack how he built and reinvented a thriving construction quality management and inspection business through multiple market cycles.
Michael shares how he launched BiltRite in 2006—right before the housing crash—and survived by pivoting, innovating, and mastering process efficiency. He explains how he turned technical expertise into a scalable system, why customer experience and trust are everything, and the hard-earned lessons about ego, leadership, and letting go to grow.
You’ll learn:
- How to pivot and thrive through market downturns
- The difference between working in your business vs. on your business
- Why sales, marketing, and human connection matter as much as technical excellence
- How to scale by systematizing and empowering others
- The power of decision-making and forward motion in business and life
A masterclass in resilience, reinvention, and real leadership—from someone who’s built success one decision at a time.
Website: https://www.wealthcreatorsusa.com/
Visit BiltRite at https://biltriteqa.com/