Within the Trenches Ep 623 cover art

Within the Trenches Ep 623

Within the Trenches Ep 623

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Ep 623 features Mandi, a 911 professional out of Texas.

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Episode topics –

  • Mandi’s journey from a small Texas town to nearly 25 years in public safety, including jumping into dispatch right out of high school

  • The challenges of moving from a tiny agency to a much larger city call center

  • Honest discussion about early on-the-job “training” and the growth that comes from hard calls

  • Memorable and unusual calls from the field—like the elderly lady who took care of business with her shovel

  • Why professional growth, stepping out of your comfort zone, and connecting with others in the industry really matter

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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