
Difficult Client Conversations II - The Rest of the Story |The K Cup Episode 27
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In Episode 27 Jon Kelly & Joe Nortrup Have a Follow Up Conversation On Difficult Client Conversations and Discuss How These Types of Conversations Can Actually Be Used to Strengthen Relationships Instead of Harming Them.
Website: www.kellyconstructiongroup.com
Chapters
00:00:01 Laugh Trac - Don't Miss Jon & Joe Cutting Up
00:00:56 Introduction to Episode 27 - Jon's POV
00:01:23 Joe Introduces the Episode's Content
00:03:46 Joe Introduces the 1st of Two Points to Be Discussed
00:03:52 Jon Explains Transparency In Construction
00:08:12 Joe Shares a Real World Example About the Importance of Transparency
00:11:20 Jon's VSL for Kelly Construction Group
00:11:51 Joe Introduces the 2nd Point to Be Discussed - "Turning Confrontations Into Collaborations"
00:13:47 Jon Explains How to Manage These Situations
00:19:01 Jon Gives Closing Thoughts
Hashtags
#generalcontractorsbatonrouge #theKCupPodcast #constructionpodcast #howto #business #KellyConstructionGroup #Louisiana #commercialconstruction #contractor #building #buildingdesign #architecture #designbuild #AIA #commercialrealestate #commerciallending #creprofessionals #developers #CREinvestors #entrepreneur #entrepreneurship #businessstrategy #collaboration #collaborativebusinessecosystem #essentialnetworkingsystem #collaborativeconsumerengagement #prominentpersonofimpact #buildyourbrand #brand #joenortrup #jonkelly
Keywords
general contractors baton rouge, commercial construction, business strategy, business, start a business, start your own company, start a construction company, builder insights, contractor insights, contracting business, entrepreneur, entrepreneurship, commercial construction industry, architecture, commercial real estate, commercial lending, brand building, Joe Nortrup, Jon Kelly
Takeaways
* Learn how difficult client conversations can actually strengthen relationships instead of damaging them.
* Learn how being transparent in construction and really in any business can strengthen relationships with those you're doing business with, even when difficulties arise.
* Learn how to take a positive approach when addressing problems with clients and team members, keeping in mind the primary goal is finding solutions, not being "right."