In this episode of Nexus at UCF, host Dwayne Jones sits down with Tim Fischer, CEO of ADA Lift Rentals of America and Southeast Elevator, to explore accessibility and how it’s shaping the future of business. From home elevators that allow people to age in place to ADA-compliant solutions for major sporting and music events, this conversation dives deep into innovation, leadership, and the evolving role of accessibility in creating inclusive experiences.

⏱️ Timestamps
Guest Introduction
00:00 — Welcome to Nexus + Tim Fischer Introduction
00:59 — How did you get started in the accessibility industry?
01:56 — What does it mean to you to have such a significant impact on people's lives?
Topic Introduction
03:36 — What is the purpose of the ADA?
04:50 — Educating others is an integral part of the job
05:16 — This episode primarily focuses on Title III of the ADA
Accessibility for Non-Accessibility Focused Businesses & Homes
05:33 — How are industries not traditionally focused on accessibility creating more inclusive environments?
06:54 — What’s the biggest challenge in organizing ADA-compliant large-scale events?
08:01 — Is accessibility becoming more of an expectation than a requirement?
08:43 — How is accessibility being integrated into home design from the initial planning stage rather than as an afterthought?
10:00 — Do companies handle accessibility in-house, or is it typically outsourced?
11:46 — Can you share examples of companies that have grown through inclusive design?
12:32 — What does the future of accessibility look like in traditionally non-accessible spaces?
13:40 — How are societal shifts influencing accessibility-focused marketing?
ADA Lift Rentals of America & Southeast Elevator Deep Dive
14:54 — What services do you offer?
17:03 — What sets your company apart?
18:37 — How do you approach marketing?
20:23 — How do most customers discover your business?
21:53 — How do you build and maintain relationships with repeat customers?
23:45 — What are some of the major and minor challenges you face?
25:44 — How does working with large organizations differ from working with homeowners when creating ADA-compliant environments?
27:49 — Does legal compliance tend to work in your favor?
Trends, Growth, Mergers & Acquisitions
28:31 — What are some emerging trends in the accessibility industry?
29:29 — How is AI influencing accessibility?
30:35 — How do you adapt year after year to changes in technology and legislation?
31:53 — In small companies, individuals often wear multiple hats
32:56 — How do mergers and acquisitions help expand your service offerings?
Conclusion
34:24 — What’s one key insight or piece of advice you’d offer to business leaders and entrepreneurs interested in accessibility services?
36:18 — Do you have any final thoughts or resources you'd like to share?
37:33 — Thank you for tuning in!

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