Antonio Travassos Casinhas, the head concierge at Hotel du Cap-Eden-Roc
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Antonio Travassos Casinhas, the head concierge at Hotel du Cap-Eden-Roc
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About this listen
In this episode, Antonio Travassos Casinhas, the head concierge at Hotel du Cap-Eden-Roc, shares his 36 years of experience and the evolution of his profession. He explains the paramount importance of human service, discretion, and the ability to "make the impossible possible", while cultivating almost familial relationships with the palace's loyal clientele.
🔹 How did you arrive at Hotel du Cap-Eden-Roc ?
🔹 What defines the unique soul of Hotel du Cap-Eden-Roc ?
🔹 What does the job of concierge entail ?
🔹 How many people work in your team ?
🔹 What are your daily activities ?
🔹 Can you share a memorable anecdote ?
🔹 What are the Clés d'Or ?
🔹 What skills are required to be a concierge ?
🔹 Is it true that you wear the same perfume as Jude Law ?
🔹 What advice would you give to future hoteliers ?
🔹 What makes Hotel du Cap-Eden-Roc so special ?