In this episode of the Scaling Japan Podcast, we welcome back Rina Sakuraba, Founder and CEO of Coaching Leaders Japan, for Part 2 of our deep dive into Japanese communication and leadership culture.

Rina breaks down two essential concepts that drive how people communicate and make decisions in Japan, Honne (true feelings) and Tatemae (public face). These cultural dynamics impact everything from feedback and trust to accountability and external negotiations.

You’ll learn how to spot the subtle signs of Tatemae, how to encourage honest feedback (Honne) in your teams, and how to avoid miscommunication that could derail a project.

If you’re a business leader, consultant, or team member operating in Japan, this episode is packed with real-world examples and practical strategies to help you build stronger, more transparent relationships in a culturally respectful way.

AIM B2B – Integrated Marketing & PR in Asia This episode is sponsored by Custom Media, Tokyo’s leading integrated marketing and PR agency since 2008. They have recently rebranded to AIM B2B, helping global brands expand across Japan and APAC.

• Localized storytelling to build trust in Asian markets • Strategic performance marketing for measurable growth • Account‑based marketing (ABM), paid media, GEO, and SEO • HubSpot‑certified CRM & marketing automation • Data‑driven implementation with cultural expertise

Learn more about AIM B2B : hi.switchy.io/h7TM

Show Notes:

00:00 – Introduction

01:47 – What is Ho-Ne and Ta-te-maye?

15:16 – How does Ho-Ne and Ta-te-maye affect business?

23:21 – Management, Ho-Ne and Ta-te-maye

26:30 – How to balance Ho-Ne and Ta-te-maye in meetings

30:31 – Applying it in external negotiation with companies

34:20 – How do you know if someone is speaking Ta-te-maye?

43:10 – Methods to gently express Ho-Ne

46:30 – Accountability

49:10 – Key Notes

Links from Guest Appearance:

🔗 Connect with Rina Sakuraba on LinkedIn – https://www.linkedin.com/in/rinasakuraba/

🔗 Coaching Leaders Japan – https://coachingleadersjapan.com/

Coaching with Tyson Looking to take your business to the next level? Let our host Tyson Batino help you scale your business from $100,000 to $10,000,000 with his coaching and advisory services. 📈 Visit here to learn how he can help

🎤 Send in a voice message: https://podcasters.spotify.com/pod/show/scalingjapanpodcast/message