Episode 8: Friendship Frames: Empathy in Action
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Episode 8: Friendship Frames: Empathy in Action
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About this listen
In this episode, we step into the friendship frame of empathy and uncover why it matters so much. Donna opens with a deeply personal story of receiving devastating news just hours before facilitating a leadership session, raising the uncomfortable but vital question of boundaries at work. Dr. Russ and Lisa share powerful moments of their own, from a simple phone call that cut through a colleague’s isolation to a quiet gesture that helped someone carry unbearable grief.
Together we explore the difference between sympathy, empathy, and compassion, and why small actions, listening without fixing, reaching out when it feels awkward, celebrating a colleague’s success, can transform workplace culture.
This conversation reminds us that we don’t park our humanity at the office door. Empathy is not soft, it builds trust, fuels collaboration, and even increases motivation. And the challenge we leave you with is simple: take one small action of empathy this week. Its ripple effect may last far longer than you imagine.