We know the theory: difference leads to innovation and, ultimately, profitability. But, in practice, working in multigenerational teams can be really challenging and lead to a lot of tension.

Patrick Dunne OBE has seen this situation numerous times in his vast experience of business and boards - he's also just co-written a book called 'Five generations at work; how we win together for good'.

This conversation covers everything from a maximising mindset, empathic leadership, dealing with conflict, 'microwaved' relationships and even dad dancing. It's peppered with practical tips and real-life solutions he's seen work.

To join our Leaders club see here

For more information on Patrick's keynote at MAD World Leaders Summit on 9th October 2025, see here

Time line of conversation:

00:00 Introduction to the Leaders Podcast

00:44 Meet Patrick Dunne, OBE

02:25 The Multi-Generational Team Challenge

03:42 Understanding and Communication Across Generations

05:46 Practical Tips for Managing Multi-Generational Teams

11:54 Conflict Management Techniques

20:18 The Importance of Trust in Teams

23:03 The Alien Question and Conclusion

We've chosen Dr Lia Ali, neuropsychiatrist and digital health innovation strategist for the NHS, as a launch interviewee because of her immense knowledge of being able to pinpoint what actually works - and what WILL work - based on the evidence.

She's faced this question numerous times, and talks us through how she tackled it - and her favourite model - the biopsychosocial one.

You'll leave this podcast inspired, and so if you want to hear more of Lia - she's doing a key note at the MAD World Summit on 9th October in London.

To find out more about the Make A Difference Leaders Club, ⁠click here⁠.

If you like this episode, please like and subscribe and - even better - share it with someone to keep the workplace wellbeing conversation going!

And, if you have a burning issue you'd like discussed, or any feedback at all, email editor@makeadifference.media

A quick summary of the conversation:

00:00 Introduction to the Leaders Podcast

00:44 Meet Dr. Leah Ali: Digital Health Innovation Strategist

01:41 The Bio-Psychosocial Model for Better Health Outcomes

04:39 Case Study: Occupational Health in Australia

06:42 The Importance of Preventative Interventions

09:41 Embedding Health Strategies Across Organizations

12:21 Inclusive Design and Health Inequalities

15:24 Concluding Thoughts and Future Conversations

19:36 Outro and Call to Action

Stella Gavinho is Group Head of Wellbeing at Entain and we chose her as one of the launch interviewees for her honesty and warmth, as well as the energy and resilience she applies to problem solving.

She talks us through dealing with a significant drop in employee engagement in employee health and wellbeing, with lots of practical and strategic insight.

If you like this episode, please like and subscribe and - even better - share it with someone to keep the workplace wellbeing conversation going!

And, if you have a burning issue you'd like discussed, or any feedback at all, email editor@makeadifference.media

To find out more about the MAD World Leaders Summit agenda on 9th October, in London, and to register, ⁠⁠click here⁠⁠.

To find out more about the Make A Difference Leaders Club, ⁠click here⁠.

Key timings in the conversation:

00:00 Introduction to the Leaders Podcast

00:44 Meet Stella Gino: A Warm and Honest Wellbeing Leader

01:38 Setting the Scene: The Wellbeing Challenge

03:03 Facing the Wellbeing Crisis: Stella's Experience

04:42 Strategic Response: Data-Driven Solutions

08:57 Implementing Manager Training Programs

13:15 Results and Reflections: Positive Outcomes

19:12 Advice for Leaders: Embracing Wellbeing Initiatives

23:43 Conclusion and Final Thoughts