In this episode of the Partner Awesome Podcast, Jason Asher and Ryan Albretsen discuss the integration of AI in partnership management, focusing on the challenges of onboarding automation. They explore how AI can streamline processes, enhance partner experiences, and ultimately lead to faster revenue generation. The conversation emphasizes the importance of optimizing onboarding processes and the role of AI in personalizing training and support for partners.

Takeaways

• Onboarding new partners can take weeks or months.
• AI can significantly reduce onboarding time and improve efficiency.
• Automation can help manage the overwhelming number of vendors and partners.
• AI can provide immediate answers to common questions during onboarding.
• Younger employees may miss out on learning opportunities due to automation.
• AI can enhance the self-service model for smaller partners.
• Personalized training paths can be created using AI.
• Smoother onboarding leads to better partner outcomes and less escalation.
• AI can help identify and flag data issues during onboarding.
• Understanding where to optimize processes is crucial for partner managers.

Sound Bites

• "AI can flag any issues with the data."
• "AI can help each instance of the business." *
• "Faster onboarding means faster revenue."

Chapters:

• 00:00: Introduction to Partnerships and AI
• 01:42: The Challenges of Onboarding Automation
• 05:27: AI's Role in Enhancing Partner Management
• 09:03: The Future of Content Generation in Partnerships