3 Business Lessons from a Failed Office Rental
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3 Business Lessons from a Failed Office Rental
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About this listen
#287
In this episode, I share a recent frustrating experience I had with a coworking space (spoiler: I’m no longer a member). But more importantly, I’m using it to highlight 3 key lessons every business owner needs to hear.
Here’s what happened…
Miscommunication, unaddressed billing issues, and inflexible systems turned what could’ve been a minor hiccup into a lost relationship.
Whether you run a gym, coach clients, or sell products, the principles apply:
- Communicate clearly – Say what you’ll do, then do what you said. Radio silence breaks trust faster than anything.
- Fix billing mistakes fast – There’s no such thing as a “small” billing error. Own it.
- Stay flexible – If your system can’t make room for your customer, they won’t make room for you.
I wrap up with a challenge:
What’s one policy, habit, or touchpoint that might be quietly pushing your best people away?
This one might sting a bit but it’ll sharpen your business.
Let’s dive in.
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