863. Red Flags: Hearing What Customers Say (and What They Really Need) cover art

863. Red Flags: Hearing What Customers Say (and What They Really Need)

863. Red Flags: Hearing What Customers Say (and What They Really Need)

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 In this episode, we dive into the red flags you need to watch for when taking on new customers — but more importantly, how to truly understand what they’re saying and what they actually need. We’ll talk about how to read between the lines, uncover hidden expectations, and make sure your agreements reflect reality. This way, you protect your business, deliver value, and set the stage for long-term success. 🚨 BIG ANNOUNCEMENT: TICKETS ARE OFFICIALLY ON SALE! 🚨 Lawntrepreneur Academy LIVE 2025 is locked, loaded, and ready to change the game! 📍 Join us this November in Novi, MI for the premier live event in the green industry — packed with: 🎤 An All-Star Speaker Lineup 📈 Proven Business Growth Tactics 🤝 Networking with Industry Leaders 🎁 Swag, Giveaways & Unforgettable Moments ✅ Seats are limited and will sell out fast — don’t wait! 👉 Get your ticket now at LawntrepreneurAcademy.com This isn’t just a conference — it’s your next level. 🌱 LINK Membership Be part of a community where your success isn’t diminished by helping others succeed. Get encouraged, ask questions, and gain valuable insight to help you grow your lawn care business. 👉 Join the LINK Membership 🔗 Helpful Links & Resources 📬 Free Newsletter Stay up to date with Brian’s latest tips and updates: Subscribe to the Newsletter 🎥 Follow Brian Online YouTube: Brian's Lawn Maintenance Instagram: @brianslawnmaintenance 📘 Resources to Grow Your Business Zero to $100K! – Start a Successful Lawn Care Business MERCH – Brian's Lawn Maintenance Apparel & Gear Whole Ball of Wax 🧠 LMN Mastermind Sessions Try LMN Landscape Software — use code BRIAN for special savings: Learn More 💼 Business Services Cycle CPA – Save $200 with code: BRIAN PostcardMania – Direct Mail Marketing Branded Bull – Marketing & Branding Experts 🔧 Top Tools & Equipment – Affiliate Partners Use code: BRIANS10 to save 10% at the links below: Equipment Defender Kujo Yardwear – + Free Shipping! ISOtunes – Save 10% Proven Locks Attentive AI – Promo Code Brian50 saves 50% at signup Darwin's Grip Plow-Right Snow Markers Ballard Inc. EarthWay Spreaders Rhino Hitch SureCan USA Comfort Trim 🎟 Industry Events EQUIP Expo – October 21–25, 2025 Use code BRIAN to save 50% off registration Register Now
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