#19 - Comment (vraiment) mesurer l’impact de ton design (Patrick Bracquart, Senior product designer Hydro Québec)
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#19 - Comment (vraiment) mesurer l’impact de ton design (Patrick Bracquart, Senior product designer Hydro Québec)
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About this listen
Aujourd’hui, je reçois Patrick, Product Designer chez Hydro-Québec (après être passé par la BDC, Radio-Canada, et d’autres grandes institutions).
Au menu :
- Son parcours riche, du webdesign en France aux grands projets canadiens (Radio-Canada, CBC, Hydro-Québec).
- Comment définir la mesurabilité du design : objectifs, métriques qualitatives et quantitatives (NPS, SUS, analytics).
- Des cas concrets : réduction du temps de saisie d’horaires, adoption de design systems, et l’importance de parler le langage business pour prouver la valeur du design.
(Appuie sur ▶️ pour l’immersion totale !)
Sources :
https://www.linkedin.com/in/patrick-bracquart/
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