In today’s episode, I’m unpacking one of the most overlooked dynamics in leadership: how trust erodes. It rarely collapses in one dramatic scandal. More often, it fades through small cracks—a shift in direction left unexplained, a promise quietly broken, or a rumor left unaddressed.

In Buddhist ethics, these subtle forces are called “near enemies”—things that look like virtues but hollow them out from within. In leadership, one of the most dangerous near enemies of trust is inconsistency. It’s often disguised as flexibility, agility, or boldness, but behind the scenes it creates confusion, doubt, and disconnection.

So how do leaders build trust that lasts? Not through charisma, but through clarity, alignment, and consistency.

Join me as I explore:
✅ Why inconsistency is the silent killer of trust
✅ The three ways credibility quietly erodes inside organizations
✅ How leaders mistake ambiguity for adaptability—and why it backfires
✅ Why clarity creates more freedom, not less
✅ Four trust-building practices you can put into action today

🔑 Key Takeaways:
✔ Trust erodes quietly through near enemies, not obvious failures
✔ What leaders don’t say can matter as much as what they do
✔ Inconsistency feels nimble at the top but chaotic to the team
✔ Consistency builds credibility, alignment, and resilience
✔ Charisma can spark attention, but only consistency sustains belief

🔎 Resources & References:
📊 Enemies of Trust – Harvard Business Review
📖 The Book of Joy by the Dalai Lama & Desmond Tutu – Insights on near enemies and virtues
📚 Amy Edmondson – Research on psychological safety as a foundation for trust
📌 Harvard Business Review – Studies on leadership credibility and alignment

📩 Subscribe & Share:
If this episode reshapes how you think about trust in leadership, share it with a colleague or mentor. And don’t forget to subscribe so you never miss another deep dive into the future of leadership and organizational culture.

#TrustInLeadership #ConsistentLeadership #OrganizationalCulture #LeadershipDevelopment #FutureOfWork #LeadWithIntegrity #ResilientLeadership

Steven Morris, CEO of Matter Consulting is an ever-curious life-seeker, brand and culture building expert, advisor, author, and speaker.

With over 27 years of entrepreneurial experience, he has served as a trusted advisor to over 3,000 business leaders and evolved more than 250 brands and cultures, including Google, Habitat for Humanity, Samsung, and Disney.

His best-selling book, "The Beautiful Business," and his widely read Insights blog are a testament to his consulting expertise in creating unignorable, magnetic, and sustainable companies.

His diverse interests, including meditation, fine art painting, surfing, and beekeeping, infuse his work with creativity, soul, and a deep understanding of the human experience.

You can find more podcasts and join 30,000+ other brilliant and soulful readers of his weekly INSIGHTS blog at MatterCo.