Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the role of the Financial Services Regulatory Authority of Ontario (FSRA) in strengthening consumer protections, fostering innovation, and building a sustainable financial services sector.

Joining us is Stuart Wilkinson, Chief Consumer Officer at FSRA, who leads efforts to amplify the consumer voice, develop key frameworks, and address challenges in Ontario’s evolving financial landscape.

Key Highlights:

1. FSRA’s Mission & Stuart’s Journey: Stuart shares FSRA’s mission and his path from advising on its creation to becoming its first Chief Consumer Officer.

2. Supporting Vulnerable Consumers: How FSRA’s Consumer Office uses surveys, frameworks, and outreach to support vulnerable Ontarians.

3. Innovation & Small Businesses: Stuart explains how FSRA promotes innovation while ensuring a competitive and well-regulated market.

4. Promoting High Standards: Insights on how FSRA responds to market changes and upholds strong business conduct.

5. Future Vision & Grants Program: Stuart discusses FSRA’s grants program and its role in securing a stronger financial future.

Special Thanks to Our Partners:

• RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
• Google: https://www.google.ca/
• A1 Global College: https://a1globalcollege.ca/
• ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.