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The Conversion Podcast | Episode 2 | Rethinking Experimentation Program Maturity

The Conversion Podcast | Episode 2 | Rethinking Experimentation Program Maturity

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How mature is your experimentation program, really?

In this episode of the Conversion Podcast – Coffee Break Edition, Matt is joined by Steph, Senior Consultant at Convergent, to discuss how companies can better evaluate and grow their A/B testing and digital experimentation programs using a new, evolved maturity framework.

They break down:

  • The 5 stages of experimentation maturity (Reactive to Optimized)
  • Why the classic “Packet” model needed an update
  • Key dimensions of maturity: goals, delivery, culture, tools
  • How to benchmark your team and set actionable growth goals
  • Common pitfalls, including over-engineering and under-tracking

Whether you're just starting out or looking to scale your experimentation practice, this episode offers practical insights to improve velocity, volume, and value—and turn your testing program into a true growth engine.

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