From Industrial Power to Residential Backup: Scott Douglass on Building SPS into a Generator Powerhouse
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From Industrial Power to Residential Backup: Scott Douglass on Building SPS into a Generator Powerhouse
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About this listen
In this episode of Powering Success: Future Proofing Your Generator Company, John sits down with Scott Douglas, founder of Specialized Power Services (SPS) in Michigan. What began as a high-voltage cable splicing career has transformed into a trusted, customer-first generator installation company serving Brighton, Ann Arbor, and surrounding areas.
Scott opens up about his early years in industrial electrical work, why he shifted to residential generators in 2009, and how word-of-mouth fueled the growth of SPS for over a decade. You'll hear honest insights about what most contractors get wrong, how SPS handles installs from quote to completion, and the importance of trust, transparency, and great communication.
Whether you're just getting started or looking to scale your generator business, this episode is packed with hard-won advice from a real pro who’s been there.