New Releases

Culture Catalyst explores the complex and nebulous nature of culture in a way that is easy to understand and apply. Filled with a healthy balance of data, scholarship, personal stories, and relatable metaphors, this book examines what culture is, why it is important, and how to shape it with intention. Doing so will help listeners build a culture at work that not only makes for a better bottom line, but, more importantly, a better world.

Building on its successful predecessors, the third edition of The Field Guide to Understanding ’Human Error’ will help you understand a new way of dealing with a perceived 'human error' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system.

When Leaders Get Hazed: A Guide to Deal with Difficult People in the Workplace explores the challenging and often life-changing experiences of dealing with individuals who engage in hazing behavior.