Robert Bolton

Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution. Maybe a wall of silent resentment has shut you off from someone you love. Maybe you listen to an argument in which neither party...

Corporate trainers are tasked with an awesome responsibility - helping individuals develop the skills they need to advance their careers and boost their organizations' bottom lines. It's a challenging job, but What Great Trainers Do is here to help - providing a proven structure for dynamic...

Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities....