People Skills cover art

People Skills

How to Assert Yourself, Listen to Others, and Resolve Conflicts

 Preview

Get 30 days of Standard free

$8.99/mo after trial ends. Cancel anytime
Try for $0.00
More purchase options

People Skills

By: Robert Bolton
Narrated by: Jonathan Todd Ross
Try for $0.00

Auto-renews at $8.99/mo after 30 days. Cancel anytime.

Buy Now for $28.95

Buy Now for $28.95

About this listen

 Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.

Maybe a wall of silent resentment has shut you off from someone you love. Maybe you listen to an argument in which neither party seems to hear the other. Or maybe your mind drifts to other matters when people talk to you. People Skills is a communication skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.

People Skills will show you:

-How to get your needs met using simple assertion techniques
-How body language often speaks louder than words
-How to use silence as a valuable communication tool
-How to de-escalate family disputes, lovers' quarrels, and other heated arguments

Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day. Business Development & Entrepreneurship Communication & Social Skills Conflict Resolution Entrepreneurship Personal Development Psychology Psychology & Mental Health Relationships Social Psychology & Interactions Words, Language & Grammar
All stars
Most relevant
I love this book. It's a book you can keep returning to in times of conflict to work out the best approach to better understanding.

comprehensive and practical book on communication

Something went wrong. Please try again in a few minutes.
This is helping me so much. I feel like I’m a better listener and more assertive, so my relationships ships are improving. Thank you!

Excellent book

Something went wrong. Please try again in a few minutes.
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.