Government Management

Harvard University professor and U.S. Intelligence Science Board member J. Richard Hackman reveals how to make teams more effective in solving hard, complex problems in intelligence work and other challenging, high-pressure areas.

Any group of people expected to work synergistically needs a system that structures their interactions. That system is “governance.” The Pragmatist’s Guide to Governance takes a first principles approach to exploring the ways governance structures affect the humans living under them (and vice versa), with a special focus on how human psychology interacts with the structures that facilitate our interaction with other people.

Governments worldwide struggle to remove policy deadlocks and enact much-needed reforms in organizational structure and public services. This book explores collaborative innovation as a way for public and private stakeholders to break the impasse. Torfing draws on his own pioneering work in Europe as well as examples from the UnS and Australia to construct a cross-disciplinary framework for studying collaborative innovation.

When it comes to redesigning how government functions, most of the common assumptions about innovation don’t hold up. Hana Schank and Sara Hudson conducted nearly 70 interviews with people inside of government to understand the common threads for successful innovation projects...In The Government Fix, Hana Schank and Sara Hudson, both a public interest technology fellows at New America and veterans of both Federal and local government, share what they’ve learned about how to truly make change.

Learn the ins and outs of the social security system in this accessible, easy-to-navigate guide with refreshed, updated information in Social Security 101, 2nd Edition. Too often, writing about social security turns the noteworthy details of the benefits into boring details about regulations or...

In these incredibly tough budget times, you would think government agencies would be working extra hard to find ways of doing things more efficiently. Unfortunately, leaders across the world are grabbing the same old playbook: recruitment freezes, travel restrictions, delaying maintenance, and so on. They are not examining the actual work being done; the operations are fundamentally the same.

Navigate the collision of political crises and digital transformation to build resilient public policy. Whether you are fueling your professional development on a morning commute or studying systemic change, this urgent guide equips you to lead through global disruption. Dive into how modern...

Overcome bureaucratic red tape to drive civic innovation and master government management from the inside out. Whether you are listening on your morning commute or upskilling for a promotion, this practical guide offers a grounded roadmap for civil servants facing tight regulations and high...