City Management

Charlotte is a tale of one city, a meditation and inquiry into the inner life of one Southern metro of 2.6 million. It is also a story of life in cities across America. It is about a profound and prevalent experience of daily life, yet so seldom acknowledged or allowed expression, it has no name. This book calls it Soul, referring to Sense of Place, Home, the universal and innate need of people to form attachment to and shape where they live.

Imagine a system in which a private company offers you protection of life, liberty, and property as a "government service provider". This service includes internal and external security, a legal and regulatory framework, and independent dispute resolution. You pay a contractually fixed fee for these services per year. The government service provider, as the operator of the community, cannot unilaterally change this "citizens' contract" with you later on.