Showing results by narrator "Marcus Engel" in All Categories

Work over load. Constantly changing policies. Increasing bureaucratic regulations. These are just a few of the challenges health care providers face every day; Challenges that limit the ability to provide excellent patient care. After being blinded and suffering catastrophic injuries at the hands of a drunk driver, Marcus Engel witnessed health care from the other end of the stethoscope. Through 300 hours of reconstructive facial surgery, and years of hospitalization, rehab and recovery, Marcus witnessed firsthand, the good, the bad and the ugly of patient care.

Modern medical technology helps patients recover faster than any other time in history. However, the human interaction between patient and care giver is still the essential foundation of healing. “I’m Here” is a personal narrative from the patient’s perspective. Filled with practical advice, packed with humor and overflowing with appreciation, Marcus Engel encourages health care professionals to practice compassionate communications in all its forms.