Showing results by narrator "Judy Ruggles" in All Categories

In the demanding field of customer service, encountering difficult or abusive customers is an inevitable challenge. Alexandra Cahill's "How to Handle Abusive Customers" serves as a comprehensive guide, offering a wealth of practical strategies to effectively navigate these challenging interactions. This book is an invaluable resource for customer service representatives, retail workers, call center employees, and anyone who regularly engages with customers.

In her first book, Widowspeak: A Story of Grief and Joy, Renee J. Wurzer shared the beginning of her widow’s journey. Today she offers Widowspeak: Days of Despair, an intimate look into the darkness.

This is an extensive diary of my time in Costa Rica from January to May 2001, sandwiched between two more recent reflective entries. I recommend listening to this if you are interested in exploring Costa Rica, in what Monteverde, Costa Rica, was like in this particular time period before much of the modern development, or if you are interested in hearing a firsthand account of a young woman with bipolar disorder in between severe swings and culture shock.

My husband died this morning, cardiac arrest. In the stillness of time between the departure of the EMTs and the arrival of the funeral director, I remove the shoes from my husband's feet and lie down beside him, resting my head on his shoulder, cherishing time. He died a decade earlier than we'd expected or planned. Why do we refuse to face our endings, the reality that death will part us, that today may be our day?

Tim the baby blue newt faces his fear of bubbles in this charming tale. Through determination and support from friends, Tim learns that bubbles aren't so scary after all. A heartwarming story about courage and overcoming fears. This is part of the series "Tim's Animal Adventures" which is a heartwarming series where Tim, a baby blue animal, faces and overcomes unique fears from A to Z. Each charming story teaches children about courage, resilience, and the power of friendship.

Tim the baby blue lion faces his fear of balloons in this charming tale. Through determination and support from friends, Tim learns that balloons aren't so scary after all. A heartwarming story about courage and overcoming fears. This is part of the series "Tim's Animal Adventures" which is a heartwarming series where Tim, a baby blue animal, faces and overcomes unique fears from A to Z.