Showing results by narrator "Clive Grinyer" in All Categories
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Redesigning Thinking
- How Service Design Is Solving Our 21st Century Challenges
- By: Clive Grinyer
- Narrated by: Clive Grinyer
- Length: 11 hrs and 22 mins
- Unabridged
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In Redesigning Thinking, Clive Grinyer discusses service design – the holistic process of managing all the points in a customer’s journey with the provider, from the initial introduction down to the last customer interaction, with the purpose of designing each interaction and experience in a way that is user-friendly and relevant to the customer.
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Redesigning Thinking
- How Service Design Is Solving Our 21st Century Challenges
- Narrated by: Clive Grinyer
- Length: 11 hrs and 22 mins
- Release date: 11-12-2025
- Language: English
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