Showing results by author "Scott Kramer" in All Categories

UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences, and even product quality. Sixty percent of a purchasing decision is made before a customer even contacts you. We have funnel vision, and it needs to stop. UnSelling is about the big picture: creating repeat customers, not one-time buyers. Create loyal clients that refer others, not faceless numbers.

Buried in grief, Jane "CK" Monterrey holds vigil over her comatose fiancé Brad Hyatt. Jane’s mom is holding down the fort at the office and picks up a case. A penguin is stolen from the zoo. Eventually, Grandpa George brings Jane out of her funk. But just as everything starts to become routine, JC decides to taunt her. She whole heartedly believes he is the reason for Brad’s condition, but proof is lacking, making it all the more frustrating.

Jane "CK" Monterrey is visited by a Catholic priest, seeking her help in his sibling’s murder. Reluctant at first, she feels pity for the priest who believes it is a catholic cover up. The next day, the priest is struck by a car downtown. Jane becomes involved whether she likes it or not. Gene Mahoney, now superstar of the local theater, is busy in his own pursuits of play writing. Things begin to sizzle with her boyfriend, Officer Brad Hyatt, but their chance for alone time is cut short when Jane’s grandpa moves in with her.

War has been declared and demon possessed Queen Euphoria has struck the first blow against the Territories. Little does she know, Da’Lynn a dark elf possessed by an evil herself has command of the elf army and is moving in to defend the land. Kara, realizing the trouble brewing, seeks out her non human friends, hoping to sort out the trouble ahead. But will Hambone, Snow, Ra’na, and the wizard Ynob be enough to stop the ensuing apocalypse?

A prized horse is missing, and private investigator Jane "CK" Monterrey is on the case. CK hasn't had a big case in six months, when a millionaire plummeted to his death from her roof, so she certainly needs some action. Her new client is Shanel Richards, the sassy-mouthed part-owner of the J&R Ranch, who hires CK to locate Abacus Starling, an expensive race horse.

The kingdom of Faldoa has thrived under its new queen. Euphoria has changed the land, yet evil lies in wait. During a mission to dispose of the last pieces of the magic mirror, she is attacked by a dark elf assassin using a mysterious box. Taylon, her captain of the Royal Guard is able to fight off the assailant, but not before damage is done to the queen, and the shards are stolen. Deep in the Territories, a strange prophecy comes forth from the elves, and Council Member Gantha on a mission to find a wizard of races.

Twelve-year-old Kara is on the run from King La’ard, but she doesn’t know why. Something is after her. Becoming trapped in the Territories, where humans are unknown and elves, orcs, and dwarves roam the lands, Kara finds comfort with a dwarc named Hambone, Dante the werefox, and Grace the sprite. In her effort to get back to the human land of Faldoa, she finds the assistance of a reluctant wizard and becomes the prey of an assassin elf. Kara must find a way back to Faldoa and then also deal with the evil thing stalking her.

Jane CK Monterrey is an inexperienced Cincinnati private eye whose world is flipped when local millionaire George Halberran plunges to his death outside her office window. Hired by George’s eccentric mother, Vucktoria, to investigate her son’s death, Jane has no idea how messy things can get.

The Ultimate Guide to Social Media for Business Owners, Professionals, and Entrepreneurs shares my personal approach to doing business on social media, which has helped our law firm bring in million dollar cases. It also gives you immediate access to the crowdsourced brilliance of 47 top social media, business, and communication experts who show you, through real-world examples and their own success, how you can use social media to build your brand, top of mind awareness, and dominate your market.

A random collection of poems showcasing anything from Love to the weirdest inkling of the human brain. Definitely not something to sit next to the poetic masters....

Months after the war that ripped the territories apart, Faldoa still heals. Now King Nonk rules the countryside with a merciless grip, rebuilding the decimated army. But soon foreign invaders tear through his realm. Meanwhile, in the Territories, the troublesome necklace finds new life with Chele as its host. As it comes back to power, it senses another, stronger, deep in the human claimed land, forcing Chele to seek it out.

Rejoining the private eye business after taking a step back to be a mother, Jane Monterrey finds herself thrust into a complicated mix of cases. Timothy Dawson, suspected of having affair, is arrested by the FBI during her stakeout. Suspicion brews as the wife gets angry about Jane’s results. While sorting that out, a case involving a beer recipe comes to the door. Soon Jane is following a scavenger hunt of clues with a reporter tagging along, avoiding a shady lawyer intent upon finding the same brew. Add to the mix a missing goat, and Jane definitely has a full plate.

Caught up in life, Jane Monterrey awaits the coming of her child and marriage to Brad Hyatt, her fiancé. But things get complicated when a serial killer terrorizing Cincinnati takes in interest in her. A package from the Phantom Poet turns her world sideways, involving her in a case that originally wasn’t hers. To top that, her friend Gene, aka Ms. G, plans to move to New York, leaving her to fend for herself as tensions rise, clients get demanding, and the need to use the restroom becomes more frequent.