Showing results by author "Rob Powell" in All Categories

Lessons from the road, the classroom, and the minibar.Welcome to Housekeeping Didn’t Come — where hospitality, adventure, and a little chaos all check in for the night.Hosted by Rob W. Powell, former casino exec, improv comic, mountaineer, and hospitality professor (aka the Indiana Jones of hospitality education), this podcast dives into the wild, weird, and wonderfully human side of the hospitality world. From luxury lodges to national park cabins, cruise ships to classroom chaos, we explore what it really takes to deliver unforgettable guest experiences—and what happens when things go ...

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